Sing With Power Vocal Studios
Sing With Power Vocal Studios
Guarantee / Refund Policy, Shipping and Handling, Returns/Cancellation Policy
Guarantee / Refund Policy
Seminars: If, after attending the seminar, you are not fully satisfied that we have delivered everything promised for that particular seminar, simply notify the seminar administrator by the end of the first hour of the seminar (or the first break, whichever is first), we will refund the entire registration fee.
Products: We’ll refund shipping costs and the cost of the item returned if the return is due to our error or the product is defective. Credit card purchases will be refunded by credit card credit. Check purchases will be refunded by check. Returned products must be in original packing. A SPECIAL NOTE ABOUT RECORDED MEDIA - Due to manufacturer restrictions, recorded media can only be returned if the manufacturer-sealed plastic shrink-wrap has not been opened.
How to Handle Product Returns/Refunds
When returning a product, include a copy of your packing invoice and mail it to:
Sing With Power
24814 Wilderness Rd #100
Houston TX 77380
We will issue your refund soon after receiving your return at our location. We’ll also refund shipping charges if your return is due to a defect or our error. If you believe this is the case, just describe the defect or error in writing on the packing invoice included with the return. This way our returns department will be able to make the correct refund if it’s appropriate.
How to Handle Seminar Cancellations
Pre-payment discounts offered on Registration Fees are at least 7 days prior to the scheduled event date.
Cancellation up to 7 days prior to the due date is subject to a complete refund with the penalty of a $5 cancellation fee.
Cancellation after this date is subject to a 65% refund. This is due to the expenses incurred by SingWithPower.com in securing the seat, catering, materials, etc. for the event.
To cancel your registration for a seminar, call SingWithPower.com at 1-800-313-1868 and leave a message with your name, phone number, and date of the event for which you will be canceling.
Shipping and Handling
When you will receive your order
Products usually ship from our warehouse within 24 hours. They are shipped US first class and you should receive your product within 4-8 business days.
If your shipment is going outside the USA, time spent in your country's customs and postal system adds to this estimate.
Length of final delivery depends on the typical speed of mail delivery in your country and the time required for products to move through your country's customs or import tax system. All shipping costs are in US dollars.
BUDGET AIR/GROUND - Postal Mail
Ships by air to your country's postal system, then by ground to final destination. Usually takes 3 to 6 weeks to reach your country's national postal system AFTER leaving our warehouse.
Customs or Import Taxes
Packages delivered in the USA never have any customs or imports taxes. Packages delivered outside the USA, however, may incur customs or import taxes. We have no control over whether your country will charge customs or import taxes when the package reaches your country. The person who receives the order is responsible for paying all costs associated with moving their package through their country's customs or import tax system, and we cannot make refunds to customers who do not receive shipments because they have declined to pay these costs. We recommend that you contact your local customs or import office for further information on what these charges may be before you make an order.